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Families First Literacy Resource Center

Listing Last Update: August 10, 2021


985 Central Drive NW
Concord, NC 28027

Primary Contact

Spencer Swain

(704) 202-5057 Ext:7042025057

Educational services

  • To read and write better
  • To find a family literacy program
  • To help my child learn
  • To study for my high school equivalency exam
  • To learn English
  • To improve my math skills
  • To improve my technology skills
  • To become a U.S. citizen

Instruction Type

  • Classroom
  • Computer
  • Family literacy program
  • Instruction in Spanish

Program Overview

Our organization operates 2 bilingual preschool locations for families who qualify and is a National Affiliate in the Parents as Teachers home visiting program. We serve 70 children daily in the preschools an visited nearly 1000 homes last year of low income, at risk families with young children. There is no other program visiting families twice a month in their homes getting parents and children ready for Kindergarten. We see the real needs before they become a crisis. We are unique because nearly 90% of the 100's of families we serve have Limited English Proficiency and because of constant contact, we are a trusted voice in their lives. We are effective because we have enrolled over 60 of these 100's children in our bilingual preschool in just 2 years and have started 4 adult English as a Second Language Classes, including a class for men that meets on Saturdays. ESL, Spanish and Tutoring Classes are offered Monday - Saturdays at two locations. Please contact us at 704-786-5613 and ask for Krystal, Assistant Director of Families First in Cabarrus County.

Mission Statement

Families First provides early childhood education and parenting programs to strengthen and drastically mobilize families struggling with parenting, linguistic isolation, poverty, and addictions. We accomplish our mission with evidenced-based practices including an in-home parent education program; preschools; ESL, GED, and tutoring classes; and a 16-week group for families in early recovery. Our goal is strong family-program partnerships to ensure overall child and family well-being.

Hours of operation: 7042025057

Cost info: Free. The Adult English as a Second Language (ESL) program is provided everyday of the week, including Saturdays (Spanish and English classes), and is a powerful tool which allows parents to learn and better connect and communicate at work, medical needs, and children’s schools. Our GED classes and tutoring classes for children are free also. Our Free Family Literacy Resource Center enhances 5 current ESL classes so parents can develop skills to participate more fully in their child's educational and medical needs. Locations provide trainings, books to read with children, book clubs with peers, access to multi media, and agency guest services.

Student and Volunteer Success Stories

"My internship with Families First was the most rewarding and humbling experience I've had. I grew in my Spanish speaking skills along with the children and that was such a fun experience, I now work full-time as a lead teacher!" - Tori Bozeat (Tori now works as a Lead Teacher at our 5 Star Bilingual Preschool at Lockhart)

Program’s Demographics/Metrics

All of our programs are evidenced based or evidenced informed, meaning they have specific demographics and quarterly evaluations provided by outside consultant. A description is below:

"Evidence-based programs or practices are those that have repeatedly and consistently demonstrated desirable outcomes through application of scientific research methods (replicated experimental, experimental, or quasi experimental.)"

"An evidence-informed practice is one that is guided by child development theory, practitioner wisdom, qualitative studies and findings from basic research and has written guidelines, a strong logic model, and a history of demonstrating positive results. They may be rated "Promising" or "Emerging" by at least one source that rates evidence-based programs."

Program Status: