East Tennessee Human Resource Agency Workforce Development - Corporate Office
Listing Last Update: April 4, 2018
Location9111 Cross Park Drive
Knoxville, TN 37923 www.ethra.org
- To study for my high school equivalency exam
- To improve my technology skills
You may use the contact information above to reach out to the program
or call 1-877-389-6874 for more help.
To assist job seekers (Adults, Dislocated Workers
and Youth) in developing and implementing a plan to obtain
employment. This may include formal training, job search skill
development, case management, work experiences, on-the-job training and more.
Provide Youth with the opportunity to develop job skills, have the opportunity for work experiences and other experiences
to develop the social and behavioral skills required to succeed in
today's workplace. The primary focus of this goal is attained through a Future Stars Program that allows youth to have work experiences, participate in other developmental and academic enrichment activities and ultimately earn scholarships for post-secondary training that results in self-sufficient employment.
The delivery of Workforce Investment Act (WIA) and
WIA partner services through a Career Center system is critical to the effective delivery of services at a local level. WIA services alone cannot meet the needs of many of our customers. It is critical WIA services be delivered in coordination with other WIA partner services (Adult Education, Vocational Rehabilitation, TN Dept. of Labor and Workforce
Development, Dept. of Human Services and more) in a fashion that meets the customer needs.
East Tennessee Human Resource
Agency administers assessments and assists with GED preparation.
The agency also makes referrals to other agencies when
East Tennessee Human Resource Agency's mission is to
provide services throughout the region that help families and individuals remain independent and with opportunities to succeed.
Hours of operation: 8:00-4:30
The Workforce Investment Act serves 3 categories of
Adults (18 and older) that need assistance with finding or bettering their employment situation. Any adult (employed or unemployed) can access basic core WIA services to help them with their employment situation.
Dislocated Workers that have lost a job through no fault of their own. This includes those impacted by business closures and layoffs. Additionally, family members impacted by a layoff and displaced homemakers may be served.
(14 - 21) that are low income and/or have a disability.